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Client story · ISO consulting

rstarglobal.com ↗

From website enquiry to signed ISO project, without re-typing a thing

R Star Global is a US-based ISO certification consultancy. We connected their website, pricing, e-signature and project delivery so that an enquiry flows straight through to a signed agreement and a ready-made project plan.

ISO consulting

Industry

USA

Country

Zoho CRM + Creator

Platform

What we delivered

A connected sales-to-delivery pipeline

Website forms into CRM

Contact, assessment and estimator forms create or update CRM leads with de-duplication, UTM tracking and spam protection.

Lead & deal blueprints

Guided qualification and an ISO deal journey from Signed to Project Started to Project Completed.

Pricing tool

A Zoho Creator estimator built from R Star's price schedules, opened straight from the CRM record.

Self-booked calls

Prospects book their own qualification call on a branded booking page with Zoho Meeting.

Agreements by e-signature

The consultancy agreement is generated and sent through Zoho Sign; signing converts the lead to a deal.

Projects on autopilot

A signed deal creates a Zoho Projects plan from the ISO implementation template, phases and tasks included.

Zoho stackCRMCreatorSignProjectsBookingsMeeting

Process overview

How the solution runs, end to end

A simplified view of the workflow we built. Field-level rules, internal data and client-specific logic are kept confidential.

  1. 01Enquiry

    A website form creates a CRM lead and sends an acknowledgement.

  2. 02Qualify

    The lead blueprint assigns an owner and sends a booking link.

  3. 03Call

    The prospect self-books a qualification call.

  4. 04Estimate

    The rep opens the Creator pricing tool from CRM.

  5. 05Sign

    The agreement is generated and sent for e-signature.

  6. 06Convert

    On signing, the lead becomes a deal at the Signed stage.

  7. 07Deliver

    A project is auto-created from the ISO template and tracked to completion.

Detailed blueprint shared with the client only

Integrations

Systems we connected

Every line below is a live data connection set up as part of the project.

CWCompany website
Form submissions →
Cloudflare Worker
Cloudflare Worker
Leads created →
Zoho CRM
Zoho CRM
Estimates ⇄
Zoho Creator
Zoho Sign
Signing status →
Zoho CRM
Zoho CRM
Projects created →
Zoho Projects

Results

Where it landed

4Website forms feeding CRM
6Zoho apps connected
8 · 26Phases · tasks auto-created per project
0Manual re-entry from enquiry to project

Verified reviews

From our Zoho projects

★★★★★5.0
“Working with the team has been a genuinely positive experience. Highly professional, deeply knowledgeable, and consistently strong on the technical side. Throughout the project they were exceptionally responsive — especially in moments that required immediate attention — and always handled tasks with reliability and calm confidence. Clear communication, a proactive attitude, and real dedication. A pleasure to collaborate with, and someone I would gladly recommend.”
Zoho Desk + Facebook integration
★★★★★5.0
“I had the great opportunity to work with the team on a Zoho Desk and Facebook integration project. Highly skilled, responsive, and truly dedicated to achieving results — went above and beyond, even working late hours when needed, to ensure the project's success. I highly recommend them to anyone looking for a reliable and talented specialist.”
Zoho Desk + Facebook integration
★★★★★4.9
“It was really great working with the team! They could create really good systems on Zoho and mend them to your liking.”
Zoho Creator suite: orders, inventory, warehouse, sales & finance
★★★★★5.0
“The best — delivered the job very fast. I recommend them for any Zoho jobs.”
Zoho custom setup, workflows & Deluge

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