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Client story · Fuel distribution

Fuel dispatch, collections and receipt OCR on a mobile-first platform

ETRAM Inversiones is a fuel and oil reseller in the Dominican Republic, supplying recurring customers such as tourist-boat operators. We delivered a fuel management platform: a mobile app for operators that works offline, a web console for managers, AI receipt OCR, and strict controls on collections, deposits and POS reconciliation.

Fuel distribution

Industry

Dominican Republic

Country

Zoho Catalyst + mobile app

Platform

What we delivered

A complete fuel and collections platform

Operator mobile app

An Android and iOS app to record deliveries, signed delivery notes, payments and deposit slips, even with no signal.

Receipt & document OCR

Supplier liquidations and receipts are read automatically by AI OCR, then checked by a manager before dispatch.

Manager web console

Dispatch authorisation, a review chain (made, reviewed, authorised) and full reports with CSV and PDF export.

Collections control

Payments settle the oldest delivery first, one deposit can be split across customers, and totals must balance exactly.

48-hour aging rule

Alerts at 24, 40 and 48 hours, with new dispatches blocked for customers who are overdue.

POS reconciliation & audit

Card-terminal batch closings are reconciled against sales, and every action is written to an audit log.

Zoho stackCatalyst

Process overview

How the solution runs, end to end

A simplified view of the workflow we built. Field-level rules, internal data and client-specific logic are kept confidential.

  1. 01Import

    Supplier liquidation scanned and read by OCR.

  2. 02Authorise

    Manager checks lines and authorises dispatches.

  3. 03Deliver

    Operator captures the signed note on the phone, offline if needed.

  4. 04Collect

    Payments and deposit slips recorded with photos.

  5. 05Review

    Manager approves, returns or rejects — no self-approval.

  6. 06Settle

    Payments applied to the oldest open deliveries first.

  7. 07Control

    Aging alerts, dispatch blocks, reports and reconciliation.

Detailed blueprint shared with the client only

Integrations

Systems we connected

Every line below is a data connection in the platform.

SLSupplier liquidations
Documents scanned →
ARAI receipt OCR
ARAI receipt OCR
Extracted lines →
Zoho Catalyst
OMOperator mobile app
Offline sync ⇄
Zoho Catalyst
Zoho Catalyst
Reviews & reports ⇄
MWManager web console
PTPOS terminal receipts
POS reconciliation →
Zoho Catalyst

Results

Where it landed

2Apps: mobile and web
48 hCollection rule enforced automatically
100%Actions captured in the audit log
OfflineCapture with zero duplicate entries

Verified reviews

From our Zoho projects

★★★★★5.0
“Working with the team has been a genuinely positive experience. Highly professional, deeply knowledgeable, and consistently strong on the technical side. Throughout the project they were exceptionally responsive — especially in moments that required immediate attention — and always handled tasks with reliability and calm confidence. Clear communication, a proactive attitude, and real dedication. A pleasure to collaborate with, and someone I would gladly recommend.”
Zoho Desk + Facebook integration
★★★★★5.0
“I had the great opportunity to work with the team on a Zoho Desk and Facebook integration project. Highly skilled, responsive, and truly dedicated to achieving results — went above and beyond, even working late hours when needed, to ensure the project's success. I highly recommend them to anyone looking for a reliable and talented specialist.”
Zoho Desk + Facebook integration
★★★★★4.9
“It was really great working with the team! They could create really good systems on Zoho and mend them to your liking.”
Zoho Creator suite: orders, inventory, warehouse, sales & finance
★★★★★5.0
“The best — delivered the job very fast. I recommend them for any Zoho jobs.”
Zoho custom setup, workflows & Deluge

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